Get Help: Difference between revisions

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==Email Lists==


This is a list of different ways you can contact PS1, get help from the organization, and get general help in an emergency.
* Public E-mail: info@pumpingstationone.org:
** This goes to the director's mailing list. Please do not e-mail the director's list unless the public list or the members list is for some reason inappropriate for the mail. Sending mail to the director's list means our busy directors need to take time to read it.
* [http://groups.google.com/group/pumping-station-one-public Public list] - For general hacker / maker content and announcements to the public.
* [http://groups.google.com/group/pumping-station-one Members list] - For things specific to Pumping Station: One like projects improving the space itself, policy proposals, etc. Keep PS:One business to within the walls of the members list.
* [http://groups.google.com/group/pumping-station-one-members-announce/ Announce list] - Announcement of meetings, classes, events, votes. Much lower traffic than the other lists: messages are only sent by the directors.
* [http://groups.google.com/group/ps1-director Director's list] - Watch the sausage being made! Be privy to every excruciating detail of PS:One business. Members can watch, but please post sparingly.
* [https://lists.pumpingstationone.org/listinfo/systems Systems List]


=== New Members and Public Inquiries ===
⚫
== Social Networks ==
* Twitter:
** Official Account: [http://twitter.com/@pumpingstation1 @pumpingstation1]
** Mascot Carl: [http://twitter.com/@carrrl @carrrl]
** Hashtag [http://twitter.com/#search?q=%23psone312 #psone312]
* Facebook:
** Page: https://www.facebook.com/PumpingStationOne
** Group: http://www.facebook.com/group.php?gid=43740233740 (defunct, not actively managed by us anymore)
* Flickr: http://flickr.com/groups/pumpingstationone


* '''Tuesday Night Open House''' - Come join us at '''8 PM every Tuesday night''' for our open house and shop tour. Get answers to all of your questions and become a member! Find us at [https://duckduckgo.com/?t=ffab&q=pumping%20station%20one&iaxm=maps&bbox=-87.70836905218115%2C41.9462433639542%2C-87.7041106923302%2C41.94432245649106&strict_bbox=1 3519 N. Elston Ave, Chicago, IL 60618], parking on Elston is free.
== Links ==
* '''[mailto:info@pumpingstationone.org E-mail]''' - Someone will get back to you in a business day or two.
* Website: [http://pumpingstationone.org/ http://pumpingstationone.org/]

* Blog: [http://pumpingstationone.org/ http://pumpingstationone.org/] Members may post to our blog. Ask [[The Board|CTO]] for an account.
=== Member Assistance ===
* Wiki: [http://wiki.pumpingstationone.org http://wiki.pumpingstationone.org/]

* GitHub: [https://github.com/pumpingstation1 https://github.com/pumpingstation1]
* '''[[Discord]]''' - Key not working? Where is something? Tool broken? Someone bugging you? Discord is the fastest way to connect and get help.
* [[IRC]]: #pumpingstationone on irc.freenode.net or [http://pumpingstationone.org/contact/ chat in browser]
* '''[mailto:info@pumpingstationone.org E-mail]''' - Can help with all and any matters related to membership and the space, it might take a day for someone to get back to you.
* Other Hackerspaces: http://hackerspaces.org/wiki/Hackerspaces
* [[:Category:Hosted Areas|'''Area Hosts''']] - Can answer questions about the space, equipment, area rules, and restocking supplies.
* Spaces We've Worked With:
* [[Dispute Resolution Committee|'''Harassment and Disputes''']] - Want to report something weird or uncomfortable, or needing help to resolve a conflict? [mailto:drc@pumpingstationone.org Contact the DRC].
** [http://www.tvbgone.com/cfe_tvbg_main.php Mitch Altman] of [https://www.noisebridge.net/wiki/Noisebridge Noisebridge ''San Francisco'']
* [mailto:board@pumpingstationone.org '''Board of Directors'''] - Direct email to the board.
** [http://www.i3detroit.com/ i3 Detroit]

** [http://blog.cowtowncomputercongress.org/ CCCKC ''Kansas City'']
=== Injury and Life-threatening Emergencies ===

* '''Help Right Now!''' - Yelling for help is ok! Ask for help from other members, area hosts and volunteers in the space.
* '''Life-threatening Emergencies dial [tel:911 911]''' - Please report to Discord as soon as you're safe. We like knowing what has happened.
* [[:Category:Hosted_Areas|'''Area Host''']] - Always report injuries to the appropriate area host.
* '''[tel:+1-800-222-1222 Poison Control Center (800) 222-1222]''' - Free 24/7, for emergencies involving suspected poisoning, overdose, or exposure to toxic substances.
* '''[tel:988 Suicide & Crisis Lifeline 988]''' - Free 24/7 service for anyone experiencing a mental health crisis, suicidal thoughts, or emotional distress. You can call or text it.

=== Physical Issues, Building, Street, Utilities ===

* '''Tool Issues''' - Contact the appropriate [[:Category:Hosted Areas|'''Area Host''']] and post on Discord. Please let us know when a tool breaks so we can fix it.
* '''[tel:311 City Services Non‐emergency dial 311]''' - City services, non-urgent complaints, infrastructure requests, stuff involving the sidewalk or street.
* '''[tel:+1-312-742-4410 Police Non‐emergency (312) 742-4410]''' - Report recurring, non-emergency community concerns, neighborhood complaints, to our local police district.
* '''[tel:+1-866-556-6002 People's Gas (866) 556-6002]''' - Report gas leaks. Leave the building, don't operate any electrical switches. Report to Discord as soon as you're out.
* '''[tel:+1-800-334-7661 ComEd Electric (800) 334-7661]''' - Report downed power lines and outages.

=== Mental Health and Housing Support ===

* '''[tel:988 Suicide & Crisis Lifeline 988]''' - Free 24/7 service for anyone experiencing a mental health crisis, suicidal thoughts, or emotional distress. You can call or text it.
* '''[tel:+1-800-656-4673 National Sexual Assault Hotline (800) 656-4673]''' - Free, confidential 24/7 support for survivors of sexual assault and their loved ones, connecting callers to local resources. https://rainn.org/get-help
* '''[tel:+1-866-488-7386 LGBTQ+ Hotline (866) 488-7386]''' - The Trevor Project's 24/7 crisis intervention and suicide prevention line for LGBTQ+ youth.
* '''[tel:+1-877-565-8860 Trans Crisis Hotline (877) 565-8860]''' - Trans Lifeline, a peer support crisis line staffed by trans people, for trans and questioning individuals in distress.
* [http://mefiwiki.com/wiki/Homeless_Survival_Guide '''Homeless Survival Guide'''] - A directory of local food, housing, healthcare, and public benefits resources for people experiencing or at risk of homelessness.

=== Free Legal Advice ===
* '''[tel:855-805-9200 IL Pride Connect Legal Hotline (855-805-9200)]''' - a 9-4 PM, Monday through Friday free and confidential service offering legal information in Illinois. https://www.ilprideconnect.org/legal-hotline

⚫
=== Social Networks ===

* See [[Social Media]].

Latest revision as of 13:10, 23 March 2026

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}} | type = warning | image = | imageright = | class = | style = | textstyle = | text = FOR LIFE-THREATENING EMERGENCIES DIAL 911. | small = | smallimage = | smallimageright = | smalltext = | subst = | date = | name = }}

This is a list of different ways you can contact PS1, get help from the organization, and get general help in an emergency.

New Members and Public Inquiries

  • Tuesday Night Open House - Come join us at 8 PM every Tuesday night for our open house and shop tour. Get answers to all of your questions and become a member! Find us at 3519 N. Elston Ave, Chicago, IL 60618, parking on Elston is free.
  • E-mail - Someone will get back to you in a business day or two.

Member Assistance

  • Discord - Key not working? Where is something? Tool broken? Someone bugging you? Discord is the fastest way to connect and get help.
  • E-mail - Can help with all and any matters related to membership and the space, it might take a day for someone to get back to you.
  • Area Hosts - Can answer questions about the space, equipment, area rules, and restocking supplies.
  • Harassment and Disputes - Want to report something weird or uncomfortable, or needing help to resolve a conflict? Contact the DRC.
  • Board of Directors - Direct email to the board.

Injury and Life-threatening Emergencies

  • Help Right Now! - Yelling for help is ok! Ask for help from other members, area hosts and volunteers in the space.
  • Life-threatening Emergencies dial 911 - Please report to Discord as soon as you're safe. We like knowing what has happened.
  • Area Host - Always report injuries to the appropriate area host.
  • Poison Control Center (800) 222-1222 - Free 24/7, for emergencies involving suspected poisoning, overdose, or exposure to toxic substances.
  • Suicide & Crisis Lifeline 988 - Free 24/7 service for anyone experiencing a mental health crisis, suicidal thoughts, or emotional distress. You can call or text it.

Physical Issues, Building, Street, Utilities

Mental Health and Housing Support

Free Legal Advice

Social Networks

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