Get Help: Difference between revisions

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{{mbox |type=warning |text='''FOR LIFE-THREATENING EMERGENCIES DIAL [tel:911 911]'''.}}
== Email Lists ==


This is a list of different ways you can contact PS1, get help from the organization, and get general help in an emergency.
* Public E-mail: info@pumpingstationone.org:
** This sends an email to Freshdesk, the ticketing system we use, which is supported by several different people.


=== New Members and Public Inquiries ===
* Discord: Check [[Discord]].


* '''Tuesday Night Open House''' - Come join us at '''8 PM every Tuesday night''' for our open house and shop tour. Get answers to all of your questions and become a member! Find us at [https://duckduckgo.com/?t=ffab&q=pumping%20station%20one&iaxm=maps&bbox=-87.70836905218115%2C41.9462433639542%2C-87.7041106923302%2C41.94432245649106&strict_bbox=1 3519 N. Elston Ave, Chicago, IL 60618], parking on Elston is free.
* The old Google groups and Discourse have been retired. Join the conversation on Discord.
* '''[mailto:info@pumpingstationone.org E-mail]''' - Someone will get back to you in a business day or two.
* If you need to contact the board of directors privately you should email directors-only@pumpingstationone.org


== Social Networks ==
=== Member Assistance ===
⚫
See [[Social Media]].


* '''[[Discord]]''' - Key not working? Where is something? Tool broken? Someone bugging you? Discord is the fastest way to connect and get help.
== Links ==
* '''[mailto:info@pumpingstationone.org E-mail]''' - Can help with all and any matters related to membership and the space, it might take a day for someone to get back to you.
* Website: [http://pumpingstationone.org/ http://pumpingstationone.org/]
* [[:Category:Hosted Areas|'''Area Hosts''']] - Can answer questions about the space, equipment, area rules, and restocking supplies.
* Blog: [http://pumpingstationone.org/ http://pumpingstationone.org/] Members are encouraged to post to our blog.
* [[Dispute Resolution Committee|'''Harassment and Disputes''']] - Want to report something weird or uncomfortable, or needing help to resolve a conflict? [mailto:drc@pumpingstationone.org Contact the DRC].
* [[Wiki]]: [http://wiki.pumpingstationone.org http://wiki.pumpingstationone.org/]
* [mailto:board@pumpingstationone.org '''Board of Directors'''] - Direct email to the board.
* GitHub: [https://github.com/pumpingstation1 https://github.com/pumpingstation1]
* Thingiverse: [https://www.thingiverse.com/groups/pumping-station-one https://www.thingiverse.com/groups/pumping-station-one]
* [[IRC]]: #pumpingstationone on irc.libera.chat
* Trello: https://trello.com/pumpingstationone
* Other Hackerspaces: http://hackerspaces.org/wiki/Hackerspaces
* Spaces We've Worked With:
** [http://www.tvbgone.com/cfe_tvbg_main.php Mitch Altman] of [https://www.noisebridge.net/wiki/Noisebridge Noisebridge ''San Francisco'']
** [http://www.i3detroit.com/ i3 Detroit]
** [http://www.c3kc.org/ CCCKC ''Kansas City'']


=== Injury and Life-threatening Emergencies ===
== Phone Numbers ==
[[Who To Call]]


* '''Help Right Now!''' - Yelling for help is ok! Ask for help from other members, area hosts and volunteers in the space.
In case of emergency, you should probably call 911 or 311, depending on the severity.
* '''Life-threatening Emergencies dial [tel:911 911]''' - Please report to Discord as soon as you're safe. We like knowing what has happened.
* [[:Category:Hosted_Areas|'''Area Host''']] - Always report injuries to the appropriate area host.
* '''[tel:+1-800-222-1222 Poison Control Center (800) 222-1222]''' - Free 24/7, for emergencies involving suspected poisoning, overdose, or exposure to toxic substances.
* '''[tel:988 Suicide & Crisis Lifeline 988]''' - Free 24/7 service for anyone experiencing a mental health crisis, suicidal thoughts, or emotional distress. You can call or text it.


=== Physical Issues, Building, Street, Utilities ===
If you call 911 or 311, please write into board@ or info@pumpingstationone.org to let us know what has happened. We like knowing what has happened.


* '''Tool Issues''' - Contact the appropriate [[:Category:Hosted Areas|'''Area Host''']] and post on Discord. Please let us know when a tool breaks so we can fix it.
In case of emergency that is confusing and non-fatal such that you are uncomfortable calling emergency lines, you may call or text The Vulture. Possibly call and text The Vulture. (260) 358 - 7321
* '''[tel:311 City Services Non‐emergency dial 311]''' - City services, non-urgent complaints, infrastructure requests, stuff involving the sidewalk or street.
* '''[tel:+1-312-742-4410 Police Non‐emergency (312) 742-4410]''' - Report recurring, non-emergency community concerns, neighborhood complaints, to our local police district.
* '''[tel:+1-866-556-6002 People's Gas (866) 556-6002]''' - Report gas leaks. Leave the building, don't operate any electrical switches. Report to Discord as soon as you're out.
* '''[tel:+1-800-334-7661 ComEd Electric (800) 334-7661]''' - Report downed power lines and outages.

=== Mental Health and Housing Support ===

* '''[tel:988 Suicide & Crisis Lifeline 988]''' - Free 24/7 service for anyone experiencing a mental health crisis, suicidal thoughts, or emotional distress. You can call or text it.
* '''[tel:+1-800-656-4673 National Sexual Assault Hotline (800) 656-4673]''' - Free, confidential 24/7 support for survivors of sexual assault and their loved ones, connecting callers to local resources. https://rainn.org/get-help
* '''[tel:+1-866-488-7386 LGBTQ+ Hotline (866) 488-7386]''' - The Trevor Project's 24/7 crisis intervention and suicide prevention line for LGBTQ+ youth.
* '''[tel:+1-877-565-8860 Trans Crisis Hotline (877) 565-8860]''' - Trans Lifeline, a peer support crisis line staffed by trans people, for trans and questioning individuals in distress.
* [http://mefiwiki.com/wiki/Homeless_Survival_Guide '''Homeless Survival Guide'''] - A directory of local food, housing, healthcare, and public benefits resources for people experiencing or at risk of homelessness.

=== Free Legal Advice ===
* '''[tel:855-805-9200 IL Pride Connect Legal Hotline (855-805-9200)]''' - a 9-4 PM, Monday through Friday free and confidential service offering legal information in Illinois. https://www.ilprideconnect.org/legal-hotline

=== Social Networks ===

⚫
* See [[Social Media]].

Latest revision as of 13:10, 23 March 2026

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}} | type = warning | image = | imageright = | class = | style = | textstyle = | text = FOR LIFE-THREATENING EMERGENCIES DIAL 911. | small = | smallimage = | smallimageright = | smalltext = | subst = | date = | name = }}

This is a list of different ways you can contact PS1, get help from the organization, and get general help in an emergency.

New Members and Public Inquiries

  • Tuesday Night Open House - Come join us at 8 PM every Tuesday night for our open house and shop tour. Get answers to all of your questions and become a member! Find us at 3519 N. Elston Ave, Chicago, IL 60618, parking on Elston is free.
  • E-mail - Someone will get back to you in a business day or two.

Member Assistance

  • Discord - Key not working? Where is something? Tool broken? Someone bugging you? Discord is the fastest way to connect and get help.
  • E-mail - Can help with all and any matters related to membership and the space, it might take a day for someone to get back to you.
  • Area Hosts - Can answer questions about the space, equipment, area rules, and restocking supplies.
  • Harassment and Disputes - Want to report something weird or uncomfortable, or needing help to resolve a conflict? Contact the DRC.
  • Board of Directors - Direct email to the board.

Injury and Life-threatening Emergencies

  • Help Right Now! - Yelling for help is ok! Ask for help from other members, area hosts and volunteers in the space.
  • Life-threatening Emergencies dial 911 - Please report to Discord as soon as you're safe. We like knowing what has happened.
  • Area Host - Always report injuries to the appropriate area host.
  • Poison Control Center (800) 222-1222 - Free 24/7, for emergencies involving suspected poisoning, overdose, or exposure to toxic substances.
  • Suicide & Crisis Lifeline 988 - Free 24/7 service for anyone experiencing a mental health crisis, suicidal thoughts, or emotional distress. You can call or text it.

Physical Issues, Building, Street, Utilities

Mental Health and Housing Support

Free Legal Advice

Social Networks

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