Get Help: Difference between revisions

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Drastic restructure of this page. Going link a few other pages here.
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''For life-threatening emergencies dial [tel:911 911].''
== Email Lists ==


=== New Members and Public Inquiries ===
* Public E-mail: info@pumpingstationone.org:
** This sends an email to Freshdesk, the ticketing system we use, which is supported by several different people.


* '''Tuesday Night Open House''' - Come join us at '''8 PM every Tuesday night''' for our open house and shop tour. Get answers to all of your questions and become a member! Find us at [https://duckduckgo.com/?t=ffab&q=pumping%20station%20one&iaxm=maps&bbox=-87.70836905218115%2C41.9462433639542%2C-87.7041106923302%2C41.94432245649106&strict_bbox=1 3519 N. Elston Ave, Chicago, IL 60618], parking on Elston is free.
* Discord: Check [[Discord]].
* '''[mailto:info@pumpingstationone.org E-mail]''' - Someone will get back to you in a business day or two.


=== Member Assistance ===
* The old Google groups and Discourse have been retired. Join the conversation on Discord.
* If you need to contact the board of directors privately you should email directors-only@pumpingstationone.org


* '''[[Discord]]''' - Key not working? Where is something? Tool broken? Someone bugging you? Discord is the fastest way to connect and get help.
⚫
== Social Networks ==
* '''[mailto:info@pumpingstationone.org E-mail]''' - Can help with all and any matters related to membership and the space, it might take a day for someone to get back to you.
⚫
See [[Social Media]].
* [[Dispute Resolution Committee|'''Harassment and Disputes''']] - Want to report something weird or uncomfortable, or needing help to resolve a conflict? [mailto:drc@pumpingstationone.org Contact the DRC].
⚫
* '''[tel:+1-260-358-7321 Call The PS1 Vulture (260) 358-7321]''' - In case of emergency that is confusing and non-fatal such that you are uncomfortable calling emergency lines, you may call or text The Vulture.
* Board of Directors - Direct email to the board


=== Life-threatening Emergencies ===
== Links ==
* Website: [http://pumpingstationone.org/ http://pumpingstationone.org/]
* Blog: [http://pumpingstationone.org/ http://pumpingstationone.org/] Members are encouraged to post to our blog.
* [[Wiki]]: [http://wiki.pumpingstationone.org http://wiki.pumpingstationone.org/]
* GitHub: [https://github.com/pumpingstation1 https://github.com/pumpingstation1]
* Thingiverse: [https://www.thingiverse.com/groups/pumping-station-one https://www.thingiverse.com/groups/pumping-station-one]
* [[IRC]]: #pumpingstationone on irc.libera.chat
* Trello: https://trello.com/pumpingstationone
* Other Hackerspaces: http://hackerspaces.org/wiki/Hackerspaces
* Spaces We've Worked With:
** [http://www.tvbgone.com/cfe_tvbg_main.php Mitch Altman] of [https://www.noisebridge.net/wiki/Noisebridge Noisebridge ''San Francisco'']
** [http://www.i3detroit.com/ i3 Detroit]
** [http://www.c3kc.org/ CCCKC ''Kansas City'']


* '''Help Right Now!''' - Yelling for help is ok! Ask for help from other members, area hosts and volunteers in the space.
== Phone Numbers ==
* '''Life-threatening Emergencies dial [tel:911 911]''' - Please report to Discord as soon as you're safe. We like knowing what has happened.
[[Who To Call]]
* '''[tel:+1-260-358-7321 Call The PS1 Vulture at (260) 358-7321]''' - In case of emergency that is confusing and non-fatal such that you are uncomfortable calling emergency lines, you may call or text The Vulture.
* '''Suicide & Crisis Lifeline''' - Free 24/7 service for anyone experiencing a mental health crisis, suicidal thoughts, or emotional distress. You can call or text it.


=== Physical Issues, building, street, utilities ===
In case of emergency, you should probably call 911 or 311, depending on the severity.

* '''City Services Non‐emergency dial [tel:311 311]''' - City services, non-urgent complaints, infrastructure requests, stuff involving the sidewalk or street.
* '''Police Non‐emergency (312) 742-4410''' - Report recurring, non-emergency community concerns, neighborhood complaints, to our local police district.
* '''People's Gas (866) 556-6002''' - Report gas leaks. Leave the building, don't operate any electrical switches. Report to Discord as soon as you're out.
* '''ComEd Electric (800) 334-7661''' - Report downed power lines and outages.
*

⚫
=== Social Networks ===
⚫
See [[Social Media]].


=== Mental Health and Housing Support ===
If you call 911 or 311, please write into board@ or info@pumpingstationone.org to let us know what has happened. We like knowing what has happened.


* '''Suicide & Crisis Lifeline''' 988 - Free 24/7 service for anyone experiencing a mental health crisis, suicidal thoughts, or emotional distress. You can call or text it.
⚫
In case of emergency that is confusing and non-fatal such that you are uncomfortable calling emergency lines, you may call or text The Vulture. Possibly call and text The Vulture. (260) 358 - 7321
*
* '''Poison Control Center (800) 222-1222''' - Free 24/7, for emergencies involving suspected poisoning, overdose, or exposure to toxic substances.

Revision as of 22:40, 18 March 2026

For life-threatening emergencies dial 911.

New Members and Public Inquiries

  • Tuesday Night Open House - Come join us at 8 PM every Tuesday night for our open house and shop tour. Get answers to all of your questions and become a member! Find us at 3519 N. Elston Ave, Chicago, IL 60618, parking on Elston is free.
  • E-mail - Someone will get back to you in a business day or two.

Member Assistance

  • Discord - Key not working? Where is something? Tool broken? Someone bugging you? Discord is the fastest way to connect and get help.
  • E-mail - Can help with all and any matters related to membership and the space, it might take a day for someone to get back to you.
  • Harassment and Disputes - Want to report something weird or uncomfortable, or needing help to resolve a conflict? Contact the DRC.
  • Call The PS1 Vulture (260) 358-7321 - In case of emergency that is confusing and non-fatal such that you are uncomfortable calling emergency lines, you may call or text The Vulture.
  • Board of Directors - Direct email to the board

Life-threatening Emergencies

  • Help Right Now! - Yelling for help is ok! Ask for help from other members, area hosts and volunteers in the space.
  • Life-threatening Emergencies dial 911 - Please report to Discord as soon as you're safe. We like knowing what has happened.
  • Call The PS1 Vulture at (260) 358-7321 - In case of emergency that is confusing and non-fatal such that you are uncomfortable calling emergency lines, you may call or text The Vulture.
  • Suicide & Crisis Lifeline - Free 24/7 service for anyone experiencing a mental health crisis, suicidal thoughts, or emotional distress. You can call or text it.

Physical Issues, building, street, utilities

  • City Services Non‐emergency dial 311 - City services, non-urgent complaints, infrastructure requests, stuff involving the sidewalk or street.
  • Police Non‐emergency (312) 742-4410 - Report recurring, non-emergency community concerns, neighborhood complaints, to our local police district.
  • People's Gas (866) 556-6002 - Report gas leaks. Leave the building, don't operate any electrical switches. Report to Discord as soon as you're out.
  • ComEd Electric (800) 334-7661 - Report downed power lines and outages.

Social Networks

See Social Media.

Mental Health and Housing Support

  • Suicide & Crisis Lifeline 988 - Free 24/7 service for anyone experiencing a mental health crisis, suicidal thoughts, or emotional distress. You can call or text it.
  • Poison Control Center (800) 222-1222 - Free 24/7, for emergencies involving suspected poisoning, overdose, or exposure to toxic substances.
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